Comments for Jonathan Rawle's Website http://jonathan.rawle.org Tue, 09 Mar 2010 14:48:21 +0000 http://wordpress.org/?v=2.9.1 hourly 1 Comment on How to avoid TheTrainLine fees by FSA Criticises Car Insurance Comparison Sites | Fluxposure | The Adrian Flux Insurance Blog http://jonathan.rawle.org/2007/12/31/how-to-avoid-thetrainline-fees/#comment-156476 FSA Criticises Car Insurance Comparison Sites | Fluxposure | The Adrian Flux Insurance Blog Tue, 09 Mar 2010 14:48:21 +0000 http://jonathan.rawle.org/2007/12/31/how-to-avoid-thetrainline-fees/#comment-156476 [...] comparison sites off this one, to be fair. The fault here is the broker or insurer applying the old thetrainline.com tactic of whacking on all the optional extras by default, which is annoying, but hardly the aggregator’s [...] [...] comparison sites off this one, to be fair. The fault here is the broker or insurer applying the old thetrainline.com tactic of whacking on all the optional extras by default, which is annoying, but hardly the aggregator’s [...]

]]> Comment on UK music industry silences radio for overseas listeners by Gee http://jonathan.rawle.org/2006/05/06/uk-music-industry-silences-radio-for-overseas-listeners/#comment-156435 Gee Sat, 06 Mar 2010 16:47:50 +0000 http://jonathan.rawle.org/2006/05/06/uk-music-industry-silences-radio-for-overseas-listeners/#comment-156435 Nick thanks so much that link in itunes for kiss actually works!!! My life is complete :) Nick thanks so much that link in itunes for kiss actually works!!! My life is complete :)

]]> Comment on How to avoid TheTrainLine fees by Jonathan http://jonathan.rawle.org/2007/12/31/how-to-avoid-thetrainline-fees/#comment-156388 Jonathan Wed, 03 Mar 2010 19:46:15 +0000 http://jonathan.rawle.org/2007/12/31/how-to-avoid-thetrainline-fees/#comment-156388 I had often wondered what would happen if a card was cancelled: whether the ticket machine just reads the stripe on the card or if it needs to validate it with the bank's database. The same thing could happen when collecting concert tickets ordered online by credit card (although the box office staff would probably be more helpful). I've just read the T&Cs, and it says, "You must have your ticket collection reference, and (unless stated otherwise) the credit/debit card used to make the purchase as identification." It also says, "f you are unable to collect your tickets (for example due to the ticket machine(s) being out of service) then you should contact the station staff for further assistance. If there are no staff at the station, you should board your booked train, and make yourself known to the on-train staff at the earliest possible opportunity." As I see it, you had the card used to buy the tickets just as required. It doesn't say the card still needs to be valid at time of collection. The card is being used for identification, not to make a payment. I suggest you write to customer services, explaining what happened, and providing printouts of receipts and any unused tickets. The address is <a href="http://jonathan.rawle.org/2007/12/31/how-to-avoid-thetrainline-fees/#comment-139787" rel="nofollow">above</a>. As I said before, don't bother with the refunds department, go straight to customer services. I had often wondered what would happen if a card was cancelled: whether the ticket machine just reads the stripe on the card or if it needs to validate it with the bank’s database. The same thing could happen when collecting concert tickets ordered online by credit card (although the box office staff would probably be more helpful).

I’ve just read the T&Cs, and it says, “You must have your ticket collection reference, and (unless stated otherwise) the credit/debit card used to make the purchase as identification.” It also says, “f you are unable to collect your tickets (for example due to the ticket machine(s) being out of service) then you should contact the station staff for further assistance. If there are no staff at the station, you should board your booked train, and make yourself known to the on-train staff at the earliest possible opportunity.”

As I see it, you had the card used to buy the tickets just as required. It doesn’t say the card still needs to be valid at time of collection. The card is being used for identification, not to make a payment.

I suggest you write to customer services, explaining what happened, and providing printouts of receipts and any unused tickets. The address is above. As I said before, don’t bother with the refunds department, go straight to customer services.

]]> Comment on How to avoid TheTrainLine fees by alan shellard http://jonathan.rawle.org/2007/12/31/how-to-avoid-thetrainline-fees/#comment-156387 alan shellard Wed, 03 Mar 2010 19:33:16 +0000 http://jonathan.rawle.org/2007/12/31/how-to-avoid-thetrainline-fees/#comment-156387 I booked tickets on TLine website paid by Visa Debit. 5 days later I tried to collect them from Westbury Stn but it would not accept my card and would not issue tickets. Went home and discovered that the bank had sent new cards for that account 2 days before and my wife had cut up the old cards (as you should). Phoned T Line (India) they didn't want to know but said you will need to get more tickets." But that means I will be paying twice " but he told me if I showed them I was paying twice they would refund the unissued ticket cost. So again I booked on line and used a new debit card then went to the station and got the tickets. Then asked for a refund as told too but they don't want to know and will not pay out as the T&C say no card , no tickets, so no refund. Crooks! I booked tickets on TLine website paid by Visa Debit. 5 days later I tried to collect them from Westbury Stn but it would not accept my card and would not issue tickets. Went home and discovered that the bank had sent new cards for that account 2 days before and my wife had cut up the old cards (as you should). Phoned T Line (India) they didn’t want to know but said you will need to get more tickets.” But that means I will be paying twice ” but he told me if I showed them I was paying twice they would refund the unissued ticket cost. So again I booked on line and used a new debit card then went to the station and got the tickets. Then asked for a refund as told too but they don’t want to know and will not pay out as the T&C say no card , no tickets, so no refund. Crooks!

]]> Comment on China photos uploaded! by David Airey http://jonathan.rawle.org/2009/12/22/china-photos-uploaded/#comment-156343 David Airey Mon, 01 Mar 2010 10:01:30 +0000 http://jonathan.rawle.org/?p=176#comment-156343 Love the pics, Jonathan. Takes me back to my brief visit to China. Love the pics, Jonathan. Takes me back to my brief visit to China.

]]> Comment on How to avoid TheTrainLine fees by Joanna http://jonathan.rawle.org/2007/12/31/how-to-avoid-thetrainline-fees/#comment-156171 Joanna Wed, 17 Feb 2010 18:20:05 +0000 http://jonathan.rawle.org/2007/12/31/how-to-avoid-thetrainline-fees/#comment-156171 My company has just spent in excess of £2,000 on rail tickets for a conference through the trainline.com. On checking these tickets I found the seat reservation numbers did not tally with the email confirmation, some tickets had the wrong dates, and some seat reservations were missing. ALL THE FAULT OF THE TRAINLINE!!!! I have telephoned them twice. The first time I gave all the details to a very nice man (off-shore) who promised me he would send me an email with details of how to get tickets changed and receive the missing seat reservations - no email. I called again and spoke to a lady (off-shore) who had not heard of the man I spoke to earlier, and on hearing I had 38 journeys on one reference number decided to leave me on hold listening to music for over 30 minutes. Needless to say I hung up. I have traced various Directors on the internet and they will be receiving a daming letter from me regarding their company's service. I very much doubt that my company will be using their services again. I only hope they have not achieved Investors in People or some other accolade as everything about thetrainline.com is consistently bad. My company has just spent in excess of £2,000 on rail tickets for a conference through the trainline.com. On checking these tickets I found the seat reservation numbers did not tally with the email confirmation, some tickets had the wrong dates, and some seat reservations were missing. ALL THE FAULT OF THE TRAINLINE!!!! I have telephoned them twice. The first time I gave all the details to a very nice man (off-shore) who promised me he would send me an email with details of how to get tickets changed and receive the missing seat reservations – no email. I called again and spoke to a lady (off-shore) who had not heard of the man I spoke to earlier, and on hearing I had 38 journeys on one reference number decided to leave me on hold listening to music for over 30 minutes. Needless to say I hung up. I have traced various Directors on the internet and they will be receiving a daming letter from me regarding their company’s service. I very much doubt that my company will be using their services again. I only hope they have not achieved Investors in People or some other accolade as everything about thetrainline.com is consistently bad.

]]> Comment on The BNP are idiots – in case we didn’t know by Jonathan http://jonathan.rawle.org/2009/10/23/the-bnp-are-idiots/#comment-156168 Jonathan Wed, 17 Feb 2010 10:02:14 +0000 http://jonathan.rawle.org/?p=174#comment-156168 I think the semi-literate response above proves the point of my post. I think the semi-literate response above proves the point of my post.

]]> Comment on The BNP are idiots – in case we didn’t know by james http://jonathan.rawle.org/2009/10/23/the-bnp-are-idiots/#comment-156162 james Wed, 17 Feb 2010 03:22:13 +0000 http://jonathan.rawle.org/?p=174#comment-156162 To start with ,let me be plain i am a commited BNP supporter,why.1 for all of your clever arguements,it dos not change the fact that brition is being taken over.2 you say they claim ,to have gained members,the fact is they have , other wise why would you mention this,i think the lady protests ,to much,WS,3 You also mention that NG, HAS NO POLITICAL SKILL, ,SO ,is that a bad thing,and that he lacks the smooth talking of the political elite, so what again. 4 Mobilised on web sites, your own words, so, what is wrong with that ,all political partys do this.why do you have to state this any way, O DEAR THE SKY IS BLUE PLATO real truth is based on not only what is seen but what is not seen, Race ic values are not racist, IC in the english, language, MEANS THE LAW OF NUMBERS ABOVE ALL ELSE,but you do not have the interlect to understand this ,thus you like so many village idiots ,find it in ,MORALISING,lOWEST COMMON DENOMINATOR TO THE MOBS OF ROME. Like so many in england, your mind operates on second rate bases, let me explain,1 some people believe only what they see,2 some people believe what they think,3 the highest form of truth is of the extreme right, alpha truth,NUMBERS ALONE ARE TRUTH, NOTHING ELSE,very few think like this? MULTI WHAT EVER ISM,dosnt work,lets see if you have the brains to understand truth,ASPO, a black GREEK 5000 YEARS AGO, thouse that try to please all, please in the end ,none, the british donkey,in order in please the mob falls of the bridge ,and drowns ,70 YEARS OF THE COMSER, LIB LABOUR, LIERS. Brition is not based on this degenerate thinking ,it is based on MIND KIND=GREEK THOUGHT =mind + matter=maths.sadly the Greek language, and latin, is not taught in or schools,ANY MORE. What ever you think of the bnp,How ever you play your sly political games, in the end,mister smart arse, ORWELL WAS RIGHT= FREEDOM IS THE RIGHT TO SAY 2+2=4 To start with ,let me be plain i am a commited BNP supporter,why.1 for all of your clever arguements,it dos not change the fact that brition is being taken over.2 you say they claim ,to have gained members,the fact is they have , other wise why would you mention this,i think the lady protests ,to much,WS,3 You also mention that NG, HAS NO POLITICAL SKILL, ,SO ,is that a bad thing,and that he lacks the smooth talking of the political elite, so what again. 4 Mobilised on web sites, your own words, so, what is wrong with that ,all political partys do this.why do you have to state this any way, O DEAR THE SKY IS BLUE

PLATO real truth is based on not only what is seen but what is not seen,

Race ic values are not racist, IC in the english, language, MEANS THE LAW OF NUMBERS ABOVE ALL ELSE,but you do not have the interlect to understand this ,thus you like so many village idiots ,find it in ,MORALISING,lOWEST COMMON DENOMINATOR TO THE MOBS OF ROME.

Like so many in england, your mind operates on second rate bases, let me explain,1 some people believe only what they see,2 some people believe what they think,3 the highest form of truth is of the extreme right, alpha truth,NUMBERS ALONE ARE TRUTH, NOTHING ELSE,very few think like this?

MULTI WHAT EVER ISM,dosnt work,lets see if you have the brains to understand truth,ASPO, a black GREEK 5000 YEARS AGO, thouse that try to please all, please in the end ,none, the british donkey,in order in please the mob falls of the bridge ,and drowns ,70 YEARS OF THE COMSER, LIB LABOUR, LIERS.

Brition is not based on this degenerate thinking ,it is based on MIND KIND=GREEK THOUGHT =mind + matter=maths.sadly the Greek language, and latin, is not taught in or schools,ANY MORE.

What ever you think of the bnp,How ever you play your sly political games, in the end,mister smart arse,

ORWELL WAS RIGHT= FREEDOM IS THE RIGHT TO SAY 2+2=4

]]> Comment on Google Mail becomes Gmail again? by golan http://jonathan.rawle.org/2009/09/18/google-mail-becomes-gmail-again/#comment-156100 golan Sat, 13 Feb 2010 04:49:29 +0000 http://jonathan.rawle.org/?p=169#comment-156100 i registered my in 2005 june as gmail letter in 2008 i couldnt log in i had to register as blabla @googlemail what e i registered my in 2005 june as gmail letter in 2008 i couldnt log in i had to register as blabla @googlemail what e

]]> Comment on Let’s keep GMT and lighter mornings by vivienne http://jonathan.rawle.org/2008/10/25/lets-keep-gmt-and-lighter-mornings/#comment-156067 vivienne Thu, 11 Feb 2010 19:05:28 +0000 http://jonathan.rawle.org/?p=144#comment-156067 I agree with lighter mornings in winter...i am up at 6am in winter and driving to work is not very nice so yes please i want European time in summer....oh what joy to have light mornings.... Viv I agree with lighter mornings in winter…i am up at 6am in winter and driving to work is not very nice so yes please i want European time in summer….oh what joy to have light mornings….

Viv

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